Privacy Policy
Effective Date: July 24, 2024
Introduction
At GeniHelp, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website GeniHelp.com and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
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Personal Information: We may collect personally identifiable information, such as your name, phone number, email address, and billing information, when you subscribe to our services or interact with us.
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Usage Data: We automatically collect information about your interactions with our services, such as the calls made, minutes used, and interactions on our website.
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Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your activities on our website to improve and customize our services.
How We Use Your Information
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Provide and Manage Services: We use your information to provide, manage, and enhance our services, including processing your subscriptions and billing.
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Communication: We may use your information to contact you regarding your subscription, provide customer support, send you updates, and respond to your inquiries.
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Personalization: We use your information to personalize your experience, such as addressing you by name and customizing the services offered to you.
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Analytics and Improvements: We use collected data for analytical purposes to understand how our services are used and to improve them.
Sharing Your Information
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Service Providers: We may share your information with third-party service providers that perform services on our behalf, such as payment processing, data analysis, and customer service.
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Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
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Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Data Security
We implement security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free. Please take special care in deciding what information you send to us.
Data Retention
We retain your information for as long as your account is active or as needed to provide you with services. We also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These may include the right to access, correct, or delete your personal data, or object to or restrict the processing of your data. To exercise these rights, please contact us at support@genihelp.com.
Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the updated Privacy Policy will be effective as of the date posted. Your continued use of our services after the posting of changes constitutes your acceptance of such changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@genihelp.com